No. We do not currently have a physical location. It is something we may consider in the future. In the meantime, enjoy your shopping experience on our website!
Yes, you can select the Gift Wrap option by checking the designated box during checkout. You have the option to add a gift message as well.
Load : Wash your BB Swimsuit and Scarves "only" with other Swimsuit and Scarves of like colors don't include other articles of clothing
Wash : Wash all of our BB products in cold water on the delicate/hand wash cycle. Use a soft detergent (and fabric softener so they feel super soft!) and feel free to throw in some baking soda to help eradicate odors and stains!.
Dry : Throw everything in the dryer and tumble dry on low. Take everything out as soon as they finish drying.
To remove sand: Rinse the swimsuit In Cold Water. No soap, no detergent, just rinse it in cold water for about ten minutes. Then leave to dry completely and then shake the sand off.
Please do not leave chlorinated swimsuits or scarves in enclosed bags for long time. Please rinse/wash then dry. We would also advise that you do not leave chlorinated or sea water BB Swimsuits and Scarves after use directly under the sun, as the sun can be a natural colour bleach. We would recommend the rinse and wash then dry methods above.
Why Choose Bawah Beachwear
Yes, the Bawah Beachwear swimsuits are Eco Fabric, is safe for the nature. All Bawah Beachwear swimsuits are made with CARVICO VITA (ECONYL®) Fabric, made from ocean waste. Sustainable luxe swim super-soft and rich hand feel, 78% recycled Polyamide - 22% Elastane (Spandex) - 190 g/m².
Fabric Features : Recycled yarn | Ultrachlorine resistant | Resistance sun cream and oil | Muscle control | Shape retention | UV protection | Excellent coverage | Ultra flat | Soft | Two-way stretch | Pilling resistant | Perfect fit | Extra comfort.
Absolutely, please take a look at this page Our Factory!
If the tracking information confirms that the item has been delivered to your shipping address but you have not received your order, please contact the carrier directly to have them investigate the issue. In the meantime, we encourage you to review the below items as it may help you locate your package.
Wait 24-48 hours for your package to deliver, as in some instances carriers will mark the package as being delivered before it actually is. Please check with your next door neighbors and household members to inquire if they’re holding the package for you.
Please check your mailbox, front porch, and any safe drop areas around the parameters of your home.
If you live in an apartment/commercial building, please check your mailbox, with concierge/front desk, and with the mailing room.
Call your three closest post offices to inquire if they’re holding the package for you.
If you have done all of the above and still cannot locate your package, please email our Support team at email@example.com with your order number and we’ll be happy to see how we can help further.
Kindly note, we cannot be held accountable for packages where tracking information states the package has been delivered to your order address. If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
Please email our Customer Support team at firstname.lastname@example.org as soon as possible with your order number and the new shipping address you would like to have your order shipped to. We will try our absolute best to make these changes for you, however, please note that if your order has already entered processing at our warehouse or has been shipped, we will not be able to make any changes to it.
If you would like to cancel your order, please email our Customer Support team as soon as possible at email@example.com with your order number. We will try our best to cancel your order, however, if it has entered processing at our warehouse or has already been shipped, we no longer have the ability to cancel it.
If your order is not able to be cancelled, please simply reach out to us once you have received your order and we’ll be happy to assist you with a return for a full refund back to your original method of payment.
Please check your email inbox for your shipping confirmation email (1 – 2 business days after your order has been placed), which will include your tracking information. All information on the status of your package will be available on the carrier’s website. We encourage you to keep a close eye on your online tracking information in case there are any important alerts or updates on your package.
Please note, carriers will sometimes take 24 – 48 hours to update their online tracking information. If your tracking information has not updated after 48 hours, please reach out to our Support Team at firstname.lastname@example.org with your order number and we’ll be happy to help you.
Shipping and Billing
We are continuing to monitor the evolving situation with COVID-19 as it pertains to packing and shipping orders.
Please be advised that our domestic and international shipping services are unfortunately experiencing delays due to high demand and added safety measures. While most delays should be minor, international shipping may experience longer delays.
Should there be any additional updates from any of our carriers, we will continue to keep you updated with the latest information.
We are here to help with any shipping-related concerns, just send us an email at email@example.com and we'll get right on it!
For domestic we use Canada Post services.
For international shipping we use DHL, USPS and FedEex services.
The best way to examine the different options is to proceed to the checkout window on Bawah online store. At that point, based on the weight of your items and your shipping address, you will be presented with a variety of shipping choices. You will see the shipping speed estimates for the different prices.
All shipping services, usually takes 1-12+ business days. The price varies depending on where you live and how quickly you need the package to arrive. We currently offer trackable international shipping.
Shipping speeds vary from country to country. For simplicity, we've denoted shipping estimates for : - USA : 1-8 business days - International : 1-12+ business days
Yes! We ship globally so as long as there is a working postal system in your country, we will ship to you.
Most countries charge fees on imported goods that they call customs or duty fees. These fees vary country-to-country and are calculated from the weight and size of the package. Most countries don’t charge this tax on every package being shipped across the border- just those that they can tell are imported goods from abroad. Packages that are larger are more likely to be taxed but in each case, it's sort of a gamble whether or not that particular package will be stopped, inspected, and taxed in customs. For this reason, we are not able to guarantee whether or not you will be charged a customs fee or provide a specific estimate about how much this fee will be. That said, we do recommend checking out this Duty Calculator which has information about customs laws and fee structures for many countries around the world. As a reminder, Bawah Beachwear is not responsible for any customs or duty fees charged.
We value our customers' privacy and therefore do not store any credit card information on file.
We accept all major credit cards including Visa, MasterCard, and American Express.
Yes, all customers are responsible for their own return shipping cost.
Please note: Bawah Beachwear is not responsible for shipping fees or lost returns. You will be refunded for the items returned, not the shipping costs or any customs/duty fees you might have incurred upon receiving your order.
Returns are quick and easy with Bawah Beachwear!
1. Login to our Returns Center and create a return 2. Follow return instructions as per the applicable returns method for shipping 3. Include in the parcel : - Your returns note with your order number - The item you're returning - Its original packaging - The packing slip - A print of your confirmation of purchase email 4. Pack all and simply mail the parcel to the address specified in Shipping Instructions in Returns Center. If you do not have the original packing slip, please be sure to clearly label the package with your name and order number, as we are unable to process any unlabeled returns. 5. Ensure that your return is securely packaged 6. Once we receive it, we'll send you an email and we will promptly process a refund in accordance with our return policy. 7. Generally, you can expect to receive your refund within 5-7 working days.
Once we receive your return, we will go ahead and issue your full refund back to your original method of payment.
Please allow up to 7 business days for your credit to reflect on your statement.
We are happy to accept returns within 14 days of purchase.
We will accept your package back for a full refund within 14 days of purchase in accordance with our Return Policy
Yes, we have a 100% satisfaction guaranteed policy. If you are unsatisfied with your purchase, we will accept your product back for a full refund within 14 days of purchase in accordance with our Return Policy.